Shipping Policy
Effective Date: 01/04/2025
www.QuickBook.co.in Operated by: Sofia Online Travel Corporation Pvt. Ltd.
1. Nature of Services QuickBook.co.in is a digital platform providing online booking services for:
· Flights, trains, buses, and hotels
· Household services and professionals
· Doctor and hospital appointments since our services are digital in nature, no physical shipping of goods is involved.
2. Service Delivery Timelines
· Instant Bookings: Flight, train, bus, hotel, and doctor appointment bookings are confirmed digitally within minutes of successful payment.
· Delayed Confirmation: In rare cases, where manual confirmation is required, you will receive confirmation within 24 hours via email or SMS.
3. Delivery Method All service confirmations are delivered digitally through:
· Registered Email ID
· SMS to registered mobile number
· In-app notifications or WhatsApp (if opted) Ensure your contact details are correct while placing your booking.
4. Downloadable Documents You may receive the following digital deliverables (if applicable):
· E-Tickets (PDF)
· Hotel Vouchers
· Appointment Confirmations
· Booking IDs or Reference Numbers These can be downloaded from your QuickBook.co.in account dashboard or will be sent to your email.
5. Non-Delivery / Issues If you do not receive your booking confirmation within the expected time:
· Check your spam/junk folder
· Contact our customer support via [Support Email/Phone]
· Visit your “My Bookings” section on QuickBook.co.in We are committed to resolving such issues within 12 working hours.
6. Contact Us For any delivery-related queries, reach out to:
Sofia Online Travel Corporation Pvt. Ltd.
Email: support@quickbook.co.in
Phone: +91-9560756028
Address: 214, Second Floor, Vardhman City 2 Plaza, Asaf Ali Road, New Delhi – 110002, India.